Privacy Policy

BinCollect: Smart Bin Management. Simplified.

Last Updated: September 1, 2026

Introduction

Welcome to **BinCollect**. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and web dashboard. By using our platform, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information: Name, Phone Number, and Address for order placement and identity verification.
Auth Credentials: Encrypted passwords for secure account access.
Transaction Data: Payment confirmation details for bin rental services.

📸 Device Permissions

Camera Permission

We require access to your camera to allow Suppliers and Drivers to capture Proof of Deliveryor bin placement photos. These photos are used to resolve disputes and verify successful service completion.

Location Access

We use your location to help drivers navigate to the correct delivery address and to allow customers to accurately drop a pin for bin placement.

How We Use Your Data

We use the collected information for:

Facilitating the booking and delivery of waste bins.
Notifying you about the status of your orders.
Improving our fleet management and route optimization.
Providing support to customers, drivers, and suppliers.

Data Protection & Sharing

We do not sell your personal data to third parties. We only share information with authorized service providers (e.g., drivers assigned to your job) to ensure the service is fulfilled. All communication between your device and our servers is encrypted using industry-standard protocols.

Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. For any privacy-related inquiries, please contact our support team.